Many people use OpenAI’s AI-based chatbot, ChatGPT, for daily tasks and advice. However, a Spanish influencer, Mery Caldas, and her partner recently missed their flight to Puerto Rico due to incorrect travel information provided by ChatGPT. The popular content creator planned a vacation in Puerto Rico but was unable to board the flight after relying on the chatbot’s advice.
In a viral video shared on X (formerly Twitter), Mery Caldas is seen breaking down in tears at the airport. She explained that ChatGPT informed her that European Union citizens do not need a visa to travel to Puerto Rico. While this is technically true for short-term visits, travelers are required to obtain an Electronic System for Travel Authorization (ESTA), a detail ChatGPT omitted. This oversight led to their inability to board the flight.
This is not the first instance of ChatGPT’s advice causing problems. Recently, a 60-year-old man from New York fell critically ill after following the chatbot’s dietary recommendations. He spent three weeks in the hospital after drastically reducing sodium in his diet, leading to a dangerous condition called hyponatremia, where blood sodium levels drop to abnormally low levels.